Sustainable Procurement Standards

Industry-Wide Procurement Standards To Foster Responsible Practices In Business Travel

The GBTA Sustainable Procurement Standards is a consolidated bank of sustainability questions for procurement that aligns with international sustainability standards. It enables corporate travel buyers to assess the sustainability efforts of suppliers in a consistent and harmonized manner. By consolidating procurement criteria in one platform, suppliers will be better prepared to respond to requests. 

The Problem We Are Solving  

There is a current lack of standardization on the sustainability attributes used for procurement in the business travel industry. While buyers are not sure what questions to ask and what to do with the information collected, suppliers receive hundreds of different sustainability questionnaires where not all questions are material.   

As an industry-wide, open-source solution, the Sustainable Procurement Standards gives corporate travel buyers the tools to make procurement decisions and deliver on their sustainability objectives. 

Why Sustainable Procurement?   

60% of business travel buyers and suppliers see harmonized standards as a main facilitator of the green transition. 




Ground Transport

How to Use the Standards

  • Corporate travel buyers: Incorporate questions into your procurement process based on the maturity of your sustainability policies and procurement needs.    
  • Suppliers of corporate travel services: Update your responses to all questions on an annual basis so that you can respond to procurement requests in a streamlined manner.   
  • Travel management companies/corporate travel booking: Align scorecards and procurement guidance with questions provided.  
  • RFP providers: Choose procurement criteria from the questions provided and align RFP questions accordingly. 

Introduction To Sustainable Procurement 

Check out this short video for first-hand insights into how the Standards help foster a responsible business travel ecosystem, and how buyers and suppliers should use this resource. 

Process: A 360° Approach

The GBTA Sustainability Committee solicited input from a diverse array of industry stakeholders for each vertical, including buyers, suppliers, sustainability standard setters, partner organizations, and subject matter experts. This makes the Sustainable Procurement Standards an industry-vetted and industry-backed tool.  

Task Forces


  • Mark Ziegler, Senior Travel Manager, Global Travel Services, NetApp (Task Force Lead) 
  • Robert Wade, Global Travel Manager, F5 Networks
  • Bonnie Brabb, Global Travel Manager, Juniper Networks
  • Sylvain Muller, Product Expert for Environmental Sustainability, SAP Concur 
  • Veronica Sandoval, Travel Manager LATAM, Trane Technologies  
  • Adam Keeter, Director, United for Business Products & Partners, United Airlines
  • Nashir Hirjee, Director, Global Corporate Accounts, United Airlines


  • Morgan Lautredoux, Corporate TravelContract Performance Manager EMEA, Shell (Task Force Lead)
  • Andrew Cassidy, Corporate Travel Manager, AMC Networks International 
  • Nina Marcello, Principal Commercial Lead, American Express Global Business Travel
  • Robyn Grassanovits, Chair, GBTA Sustainability Committee
  • Sven Wiltink, Director Responsible Business, Radisson Hotel Group 
  • Charlotte Winter, Operations Manager EMEA, SYNERGY 
  • Albena Taseva, Senior Category Specialist, Global Travel, WS Audiology

Ground Transport

  • Mallory Collins, Global Travel Supplier Program Manager, Meta (Task Force Lead) 
  • Adam Goldberg, Head of Travel, BMS
  • Brooke Davis, Global Travel & Events Manager, Lululemon 
  • Priscilla Scruggs, Senior Corporate Sales Manager, SIXT 
  • Stuart Donnelly, President Mobility, The Miles Consultancy Limited  

What the Industry Says

The GBTA Foundation’s sustainability initiatives, including the Sustainable Procurement Standards, would not be possible without the support of our Sustainability Partners.